Arkivo
Done with you, or done for you

Expert-led migration & deployment services

Our team takes you from the first spend analysis through a byte-verified migration and into managed operations — so the move off NICE or Genesys lands on time, fully verified, and audit-ready.

Done with you, or done for you

Professional services & consultancy that de-risk the whole move

From the first spend analysis to a fully managed platform, our team takes you through a proven engagement — so the migration lands on time, verified, and audit-ready.

  1. 01

    Assess

    A full discovery: current vendor storage and playback spend, recording volumes and growth trajectory, the source systems in play, your retention and compliance posture, and the target architecture you want to land on.

  2. 02

    Design

    We design the cloud target, security and key-management model, network connectivity, and your RBAC and SSO topology — then produce a concrete, sequenced migration plan everyone signs off on.

  3. 03

    Migrate

    Byte-verified historical migration plus incremental sync, paced to respect each source platform's API and export limits — so the move stays within rate caps and never trips export-fee thresholds.

  4. 04

    Validate

    Checksum reconciliation, parity testing against the source, and a formal compliance sign-off — proof that what landed in your cloud is provably complete and identical before anything is retired.

  5. 05

    Operate

    Post-migration managed services: ongoing monitoring, support, and optimization. Your team runs the platform with us beside them — or we run it for you, to an agreed SLA.

How we engage

Discovery & assessment

A fixed-scope engagement to baseline spend, volumes, and risk, and produce the business case and target design.

Migration engineering

Hands-on migration delivery — connectors, throughput tuning, verification, and cutover — run by the people who built the engine.

Private / self-hosted deployment

Deploy Arkivo entirely inside your own cloud or data center for the strictest sovereignty and isolation requirements.

White-label enablement

Stand Arkivo up as your own product — branding, multi-tenancy, and onboarding — so you can take it to the organizations you serve.

Managed services & SLA support

Ongoing operations, monitoring, and cost optimization backed by service-level commitments, long after go-live.

Ready to scope your migration?

Tell us your source platforms, volumes, and timeline — we'll come back with a plan and a number.

Your cloud · Your keys · Your data

Own your recordings. Keep the experience.

See the control plane live in minutes, or talk to us about migrating off NICE or Genesys into the cloud you already trust. No rip-and-replace, no lost calls.

Launch the live app

No data migration required to evaluate · Your cloud, your keys, your data