Arkivo
Compare

The call-recording archive you actually own — compared to everyone

Every other vendor stores your recordings, and runs your AI, in their cloud. Arkivo puts the archive and the inference inside your own tenant — with a cross-vendor caller timeline and byte-verified migration no one else offers. Here is the honest, side-by-side picture.

Launch the live app Why Arkivo
The short answer

Arkivo is a cloud-agnostic call-recording archive that runs in your own cloud (AWS, Azure, GCP, or private), with private in-tenant AI, a cross-vendor caller timeline, and byte-verified migration off NICE and Genesys. Pick Arkivo when owning your data, your keys, and your AI — and killing per-TB archive fees — matters more than buying yet another vendor-cloud SaaS.

Arkivo vs everyone

How Arkivo compares, capability by capability

Arkivo is highlighted. Where a competitor genuinely leads on a row, we mark it honestly — these tables are meant to survive scrutiny.

Arkivo capabilities compared with every call-recording alternative
CapabilityArkivoMediaVault PlusCallCabinetASC TechnologiesNumonixNICE CXoneGenesys CloudVerintObserve.AILevel AI
Runs in your own cloud — you own the storage
Yes
No
No
No
No
No
No
No
No
No
Multi-cloud (AWS · Azure · GCP · private)
Yes
No
No
Partial
No
No
No
Partial
No
No
AI runs inside your tenant — no data egress
Yes
No
No
No
No
No
No
No
No
No
Cross-vendor caller timeline (NICE + Genesys)
Yes
No
No
No
No
No
No
No
No
No
Byte-verified, zero-loss migration
Yes
No
No
No
No
No
No
No
No
No
Bring your own keys / CMK
Yes
No
No
Partial
No
No
No
Partial
No
No
100% automated QA inside your tenant
Yes
Partial
Partial
Partial
Partial
Yes
Partial
Yes
Yes
Yes
Legal hold, retention & lifecycle
Yes
Partial
Partial
Yes
Yes
Yes
Partial
Yes
No
No
Immutable, exportable audit log
Yes
Partial
Partial
Partial
Yes
Partial
Partial
Yes
No
No
White-label / multi-tenant
Yes
No
Yes
No
Partial
No
No
No
No
No
Transparent flat pricing (no per-TB tax)
Yes
No
No
No
No
No
No
No
No
No
Fully air-gapped option
Yes
No
No
Partial
No
No
No
Partial
No
No
Included Partial / limited Not available
Which is right for you

Pick by what you actually need to protect

Where Arkivo fits best — and why — by the situations teams most often compare it in.

Best for healthcare & payers (PHI)

Recordings and AI stay inside your HIPAA boundary — your cloud, your keys, your BAAs — with automatic PHI/PII redaction and an immutable audit log. Nothing is sent to a vendor model.

Best for financial & insurance compliance

FINRA/MiFID-grade retention, legal hold, and a tamper-evident audit on storage you control — with in-tenant analytics instead of a third party processing regulated calls.

Best for BPOs & outsourcers

White-label the whole app, isolate every client as its own tenant, and run per-client archives in your own cloud as your own product — without per-TB vendor markup.

Best for migrating off NICE / Genesys

Byte-verified migration with nothing deleted at source until it is verified in your cloud, plus a unified cross-vendor caller timeline across both platforms.

Head-to-head

Detailed comparisons

A dedicated breakdown for each platform teams evaluate Arkivo against — what each is for, where they're strong, and the migration path.

Direct archive twin

Arkivo vs MediaVault Plus

A secure, PCI-DSS-validated contact-center recording archive — but it lives on MediaVault's own Azure, not yours.

See the comparison
Cloud-native compliance recording

Arkivo vs CallCabinet

Multi-tenant Atmos recording and analytics with deep UC certifications and six-continent data sovereignty — all on CallCabinet's Azure.

See the comparison
Teams-native compliance recording

Arkivo vs ASC Technologies

Deep Microsoft Teams compliance recording across voice, video, screen, chat, and meetings — strong in financial services and public safety.

See the comparison
Fast-deploy compliance recording

Arkivo vs Numonix

IXCloud spins up Azure-native, multi-tenant recording in about an hour with chain-of-custody hashing, retention profiles, and legal hold.

See the comparison
Source CCaaS platform

Arkivo vs NICE CXone

The live contact-center platform many teams record on — full CCaaS with native QM and analytics, but expensive long-term storage and export fees.

See the comparison
Source CCaaS platform

Arkivo vs Genesys Cloud

A leading live contact-center platform — but recordings are hard to reach without API builds, and storage overages and rate limits add up.

See the comparison
Enterprise compliance recording

Arkivo vs Verint

Heavyweight enterprise compliance recording with FIPS key management and AES-256 end-to-end, deep in financial services — but dated and quote-only.

See the comparison
Conversation-intelligence / agent assist

Arkivo vs Observe.AI

An AI contact-center platform with real-time agent assist and Auto-QA across 100% of calls — but it's conversation intelligence, not archive ownership.

See the comparison
Conversation-intelligence / agent assist

Arkivo vs Level AI

Voice and screen recording with 100% Auto-QA, coaching, and real-time assist across Five9, Talkdesk, Genesys, and AWS Connect — an analysis layer, not archive ownership.

See the comparison

When Arkivo is not the answer

Arkivo is an archive, governance, and in-tenant-AI layer — not a live contact-center platform. If you need live call routing, an IVR, or real-time agent assist during live calls, you still need your contact-center platform (NICE, Genesys, Five9, and the like). Arkivo complements it: once a call ends, Arkivo owns, governs, searches, and auto-QAs the recording in your own cloud — at a fraction of the long-term storage and playback cost.

Questions, answered

Comparison FAQ

Your cloud · Your keys · Your data

Own your recordings. Keep the experience.

See the control plane live in minutes, or talk to us about migrating off NICE or Genesys into the cloud you already trust. No rip-and-replace, no lost calls.

Launch the live app

No data migration required to evaluate · Your cloud, your keys, your data